Vacancy Details

tl Customer Service Assistant tr
bl br
Location: Selby
Position: Customer Service
Salary: £17,000pa
Date Posted: 20 April 2017
Vacancy Type: Permanent
Job Description:

Customer Service Assistant

Our client is a rapidly growing company, manufacturing and distributing medical devices and consumables throughout the UK, with global operations. We are recruiting a Customer Service Assistant in a full time permanent position on their behalf.  The position is to start in June at the latest and interviews will ideally take place as soon as possible.

You will benefit from a wealth of induction training and ongoing support plus the opportunity to join the company at an exciting time of growth.

The Customer Service Assistant duties will include:
  • Taking orders over the phone, and dealing with regular standing orders
  • Running reports and keeping records for individual customers / accounts
  • Taking ownership of and resolving customer queries or forwarding to the appropriate department
  • Giving information and helping to resolve customer problems
  • Liaising with the warehouse closely to ensure smooth running of order processing
  • Other interesting administrative and customer focused duties as required

The successful applicant should possess the following qualities:

· Background in Customer Service, (office/telephone based) or office based account management work.  This is not a callcentre.

· Proven communication skills both verbally & written

·  Proven IT skills and a minimum of 3 GCSEs inc. Maths & English)

· Sage 200 experience (not essential but desirable)

· Excellent attention to detail

· Flexible to business needs

Ability to work in a team as part of a fast paced environment

The company offers a range of benefits and potential career progression, working from their offices easily accessible from Selby, Goole, Sherburn, Tadcaster and York.

Hours of work will be: 37.5 hours per week between Monday to Friday 09.00 – 17.00

Salary: £17,000 per annum

Benefits: Private Healthcare contribution & Contributory Pension Scheme plus Free parking and full induction training provided with ongoing support.

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